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Bill and Sally Canfield Coupe Chico, CA |
| “When we were in an automobile accident, my daughter told us to take it Bob Fitzgerald, owner of Concours Elite Collision Center. We called Concours Elite and one of Bob’s estimators, Steve Matthai and Bob’s daughter Jennifer made an appointment, took care of all the paperwork, and set up the car rental for us. Then Bob’s crew took over and did a fantastic repair, making our Chevy Avalanche look brand new. They all treated us like family and we drove way with a very satisfied feeling.
If you ever need vehicle repaired, we highly recommend Concours Elite Collision Center! You will meet Bob and his terrific crew as well.“ Sincerely and Thankfully Yours, Bill and Sally Canfield Coupe |
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| Debbie Collins Chico, CA |
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| "For many people a car is simply a way to get from here to there. For
others it is much more. I have had my Mustang for over 30 years, it is
my first car, so when a truck crashed into it not only was the Mustang
crushed but so was I. The staff at Concours Elite understood the
emotional impact this had on me. They supported me as I fought with
the insurance company and worked tirelessly to find parts and ensure
the paint was of the best quality. They helped make a difficult
experience bearable and I am very happy with the results."
Debbie Collins |
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Dianne Parker Chico, CA |
| "Recently I was involved in a fender bender with my favorite car. Being in a car accident was stressful enough without having to deal with my insurance company. The accident happened on a Friday and I reported it to my insurance company right away. By Monday afternoon, when I had still had not heard from the insurance company, I decided to go to Concours Elite to see if they could help me.
I was helped by Bob, who immediately reassured me that my car would be restored to its original condition and that he would relieve me of the stress of dealing with my insurance company. As a result of his persistence, the insurance company authorized full payment of all necessary parts, labor and repairs; and I was kept informed throughout the process. I would like to thank everyone at Concours Elite, especially Bob, Ryan and Jenn, for their care and the professionalism shown to me during this stressful time and for the thorough and excellent restoration of my car. You exceeded my expectations!! Naturally I hope I will never again need to use the professional services of Concours Elite but if I do get into another fender bender I won’t trust any other firm with my car. I recommend Concours Elite to anyone in need of similar service." Dianne Parker, |
| Jason Kilmer Chico, CA |
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| "I picked up my Yukon today and it looks fantastic. I had two claims and a complete detail. There were a few problems along the way, but the whole team lead by Steve (the estimator) and Ryan (manager) pulled it together and it was great. The communication was very well done by both of them. I will be recommending your business in the near future. Take care, Jason Kilmer |