What to do once you've been in a car accident in five easy steps:

1. Determine the Extent of Damage and if there are any Injuries - Check to see if anyone needs urgent medical care. If you can, try not to move the vehicles unless they are causing a major problem with traffic. And, if possible, wait for the authorities to arrive before doing so.

2. Contact the Authorities- Even in a minor accident, it is important to make sure there is a legal accident report. If an injury occurs, there will be a Traffic Collision Report number. If there are no injuries, there will be an incident report number. You will be provided with the appropriate report number by the authorities. If for some reason you are not provided with it, call your local authorities.

3. Limit your Conversation about the Accident with the Other Party- It is important to limit your discussion of the accident and not to admit any fault or liability. You should only talk about the accident to the authorities, medical professionals, and your insurance company. 

4. Remember to get Contact Information for All Parties Involved- Insurance information, license plate, and photos of the accident itself. We suggest using your cell phone to take a picture of their insurance card, front, and back, along with their driver's license. It's much easier and it's accurate. 

5. Call your Insurance Company and File a Claim- Regardless of who is at fault. Then give us a call to get yourself scheduled for an estimate or simply head on over to our shop for our new drive-up "CURBSIDE ESTIMATES" for your convenience and COVID safety. Estimates generally take no longer than 15 minutes.

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CHICO, CA 95926

Tel: (530) 891-0234
Fax: (530) 894-0837

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