Do you work with my insurance company?
Yes, we process all insurance claims for your convenience and our team is ready and qualified for any challenge your vehicle may offer.
Do you offer a guarantee on your repairs and paint?
Yes, all our repairs and paint are guaranteed for life with a written lifetime warranty as long as you own the vehicle. Please see our page "What we offer."
My insurance company said I have to go to a different repair shop, do I?
You may choose the shop of your choice regardless of your insurance company. We are an approved direct repair facility for many insurance companies, and we are happy to work with you regardless of which company you use.
What payment methods do you accept?
We accept cash, checks, and debit/credit cards.
Do you offer rental cars?
Enterprise Rent-A-Car is conveniently located right next door and we will take care of all the arrangements.
What if I need a ride back to work?
We can help you there. We would be happy to give you a ride.
Can I drop off my vehicle for repairs after hours?
Yes, we have an after-hours key drop-off at our front door. You and the office staff will set up the arrangements prior to drop-off.
How do I know I'm choosing the right repair shop coming to you guys?
We are a family-owned and operated facility, with 40 years of experience, voted "Best of Chico" the past seven years in a row, and more importantly, we offer a lifetime warranty on all our repairs and paint as long as you own the vehicle and we are one of the 10% of collision repair shops who are an I-CAR Gold Class Collision Repair Shop. We guarantee you SAFE, COMPLETE, QUALITY repairs. We're honest and trustworthy and with a lifetime warranty on all our repairs and paint, we've got you covered.