After a collision, restoring the structural integrity of your vehicle is critical to the safety of you and your loved ones. Here you may find our step-by-step guide to our repair process and see why we've been voted CN&R's "Best of Chico" the last six years in a row, and why I-CAR has certified our shop as an I-CAR Gold Class Collision Repair Shop. We have provided you with SAFE, COMPLETE, QUALITY repairs for nearly 40 years and we will continue to do just that.
PAINT AND POLISH
Once you have obtained an estimate from our repair shop, we will schedule you for an upcoming repair date. On your repair date, you will drop off your vehicle and pick up your rental car next door at Enterprise-Rent-A-Car.
AUTO BODY REPAIR
After drop-off, your vehicle directly moves into the body shop, where we will remove all parts that require separate repair or replacement and perform body and structural repair work. After repairs, your vehicle will be accessed by quality control's rigorous multi-step quality control safety inspection.
Your vehicle now moves into the paint shop, where we use computerized technology to match your vehicle's paint based on manufacturer codes.
We use an attentive multi-step application process to ensure a quality blending of the new and old finishes of paint. Your vehicle is then polished and prepared for reassembly before entering another quality control checkpoint.
Your vehicle now returns to the body shop for reassembly and is reassembled with lamps, air conditioning, grills, doors, and other parts involved in your repairs. Once assembled, your vehicle enters another step of quality control's checkpoint to ensure all authorized repair work is completed and our work reflects our I-CAR Gold Class standards.
Once your vehicle's repairs are completed, your vehicle moves into detail and sanitation. Your vehicle is cleaned, disinfected, vacuumed, washed, polished, and wax.
This final step ensures your vehicle will look pristine upon pick up and allows our technicians to review cosmetic repairs one more time. *COVID-19 Sanitation is practiced here at Concours Elite Collision Center.
Our team has implemented a rigorous multi-step process to ensure proper, safe repairs. When you leave your vehicle with us, you know we are providing you with SAFE, COMPLETE, QUALITY repairs that you can count on for life. All our repairs and paint come with a LIFETIME WARRANTY as long as you own the vehicle.
After quality control's conclusive report is completed and your vehicle has gone through detail/sanitation, your vehicle's repairs are now complete and ready for pick-up. The scheduled completion date is given to you when you first schedule the initial repairs.