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Services

There is nothing more important to us than restoring the safety and beauty of your vehicle. We take a comprehensive approach to your auto body repair needs and give you a better understanding of your claim.  We take the time to provide you with one-on-one guidance throughout the repair process with any questions you may have, and our certified, experienced estimators make sure you are getting the most out of your policy and repair costs. Not only do we work with your insurance company, but we take care of your rental car and keep you updated throughout the entire repair process.  

ESTIMATES

We specialize and process all insurance claims for your convenience, and our team is ready and qualified for any challenge your vehicle may offer. Currently, we are offering estimates by appointment only. Please call our office at (530) 891-0234 to make an appointment.

AUTO BODY REPAIR

Concours Elite Collision Center is proudly recognized as an I-CAR Gold Class® collision repair shop. When you see the I-CAR Gold Class recognition logo this indicates that all technicians are up to date with certification and are trained in the proper repair techniques and procedures that contribute to the complete and safe repair

of your vehicle. As a Gold Class shop, we require each of our technicians involved in auto body collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair techniques.

 

Concours Elite Collision Center is among the only 10% of collision repair businesses to achieve Gold Class status, whereas shops that are not Gold Class may train minimally or not at all. Gold Class shops are trained on how to fix your vehicle right; on what should be repaired and what needs to be replaced, and on how to see hidden damage you may not see. Did you know? Two out of three people find a repair shop by talking to friends or family. So, the next time you have been in an automotive accident. Don’t take your chances. Refer your friends and family to Concours Elite Collision Center today! Serving the greater Chico area for nearly 40 years and voted "Best of Chico" now seven lucky years in a row. Thank you, Chico, we love you too!

PAINT

Concours Elite is known for its color-matching skills and we take pride in every vehicle we paint as if it was our own. We use sophisticated computerized color-matching systems to ensure the match of the vehicle's paint code to the manufacturer's paint codes. However, paint codes don't always work because it depends on what type of paint, brand, and technique the manufacturer or prior painter used and that is where our experienced certified painters come in and put their skills to the test.

Our Process: Our paint process requires an attentive multi-step application process to ensure the quality blending of the new and old finishes. Here, at Concours Elite we care about our environment, we only use high-quality waterborne eco-friendly PPG paints and coatings formulated specifically for the auto industry and our technicians are highly skilled and experienced with using these types of paints and know how to properly prep and apply them. 

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   Your vehicle's paint repairs come with the following;​

  • PPG Eco-friendly Waterborne Advantage Paint and Coatings

  • Sophisticated Computerized Color Matching System

  • Environmentally Friendly Filtration System

  • Lifetime Warranty (for as long as you own the vehicle)

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FRAME STRENGTHENING AND STRUCTURAL REPAIR

The structural integrity of a vehicle is what keeps you and your loved ones safe. It is the base of the foundation in other words. When our estimators carefully assess a vehicle we properly look for any indication of hidden damage or if there is a possibility of hidden damage. Either way, we keep you safe, your vehicle will typically have a tear-down to assess the vehicle further and to properly determine hidden damage. SAFE, COMPLETE, QUALITY repairs are a no-brainer when it comes to our work.

 

Learning Experience: Vehicle collisions can cause damage to the unibody or frame itself. Ninety-eight percent of the time it is necessary for a complete teardown of the vehicle for technicians to determine hidden damage for proper repairs. Once a teardown is done an accurate assessment of the vehicle is complete.

INSURANCE CLAIMS - DIRECT REPAIR SHOP

We process all insurance claims for your convenience, and our team is ready and qualified for any challenge the vehicle may offer. We are also a Direct Repair Program (DRP) shop for all major insurance companies. This means, that we are the preferred collision repair shop in Northern California for insurance companies, and they will recommend our shop for proper repairs and genuine customer services. Remember: You have the right to choose what repair shop fixes your vehicle. Insurance companies may recommend shops for you. However, they CAN NOT tell you where to have your repairs done. So, if you ever find yourself in this sticky situation, especially you, lovely ladies, please make sure to educate your insurance adjuster on this little tip of the California Law so kindly refers to as "steering."

OTHER SERVICES

  • Towing 

  • Pick-up and Drop-off

  • Rental Car and Rental Car Arrangements 

  • Hail Damage Removal

  • Paintless-Dent Repair

  • Wash & Wax

  • Appraisals